Quadriplegic & Paraplegic Spinal Cord Injuries: Disability Friendly Airlines - Quadriplegic & Paraplegic Spinal Cord Injuries

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Disability Friendly Airlines who's more accommmodating? Rate Topic: -----

#1 *deb4604*

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Posted 03 March 2010 - 12:44 AM

We are planning a trip to Disney in the fall and have begun looking into direct flights to Orlando.
Any one have experience (good or bad) with flying JetBlue or Southwest?

Thanks!
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#2 User is offline   irish 

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Posted 03 March 2010 - 12:58 AM

View Postdeb4604, on Mar 2 2010, 07:44 PM, said:

We are planning a trip to Disney in the fall and have begun looking into direct flights to Orlando.
Any one have experience (good or bad) with flying JetBlue or Southwest?

Thanks!


I haven't flown JetBlue, but have probably flown everyone else, and with the exception of a couple of attendants who just weren't trained well, have had favorable experiences with all. Even the ones who had a training problem were very courteous and took direction well. Need to say that, except for the normal difficulties of transfers, etc., which are a daily pain, flying has been fun. Be ready for on first and off last, be patient and you'll do well.
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#3 User is offline   Tetracyclone 

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Posted 03 March 2010 - 01:41 AM

Southwest is not recommended.
Look! It's a snail! It's a sloth! Able to creep short distances before lunch!
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#4 User is offline   uAdapt 

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Posted 03 March 2010 - 05:27 AM

I've had great treatment with Southwest - I think they are great. United has been the worst BY FAR! I avoid them at all costs. They treat you like crap and they broken things on my wheelchair more than a few times. Frontier Airlines out of Denver is the best for helping and treating people with disabilities well. Since I live in Denver - I fly them a lot.

I fly all of the time for work and for fun.
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#5 User is offline   Ches 

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Posted 03 March 2010 - 06:02 AM

I agree about United... I think 5 of the 6 flights I've had with them have been less than ideal. I've been insulted, treated like a second class citizen, and a burden.. even at my nerves end, crying, and trying to politely ask for help I was treated as if my disability was my own problem. Stay Away!
Our Handicaps Exist Only In the Mind
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#6 *deb4604*

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Posted 03 March 2010 - 12:24 PM

Thanks everyone for the feedback!
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#7 User is offline   fredspike 

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Posted 04 March 2010 - 02:39 PM

Hey i see that you are from Buffalo,

i have flown southwest out of buffalo and loved it, it was a long flight to las vegas. One thing I like it that i was able to take the wheelchair right on the plane to transfer. They allow you to sit right in the front row and board first, this also give plenty of leg room stretch your legs. I have a quickie GT, 18X18 inch chair so it is not small and i am able to fit with a little help making the tight turn right up the the seat. The transfer is slightly weird as i am facing the back of the plane in the chair, but i transfer over to the seat on the left, sit sideways on the seat and then as the remove the chair turn forward in the seat. I imagine that with a power chair you may still need to use an isle chair, but those are not a big deal, and almost all airport staff it trained well in how to use them.

US Air or any plane that has first class will almost always upgrade you to those seats because the isle is bigger and the are right at the entrance, making it easier for the staff to get you on the plane. If that is the case you will most likely not need to use the isle chair.

All in all the process isnt to bad as long as you let everyone know what you will need and ask plenty of questions

This post has been edited by fredspike: 04 March 2010 - 02:43 PM

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#8 *deb4604*

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Posted 04 March 2010 - 11:49 PM

Thanks for the tips Fred!

And hello to a fellow Buffalonian! I was beginning to think that my bf was the only disabled person in town.....lol!
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#9 User is offline   mellowgator 

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Posted 05 March 2010 - 12:05 AM

View Postdeb4604, on Mar 5 2010, 12:49 AM, said:

Thanks for the tips Fred!

And hello to a fellow Buffalonian! I was beginning to think that my bf was the only disabled person in town.....lol!



hi there,

you're visiting my neck of the woods. all my family is in orlando and i live at the beach which is an hour away. i know the area and parks well . if you want any inside tips let me know.

mellowgator
hi fellow gimps! i'm a c 6/7 quad and have been injured since 1986. i was in a roll over hydroplane accident and it took hours for the paramedics to get me out of the car in the pouring rain. that definately wasn't my day. but alas life goes on!
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#10 *deb4604*

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Posted 05 March 2010 - 02:35 AM

you're visiting my neck of the woods. all my family is in orlando and i live at the beach which is an hour away. i know the area and parks well . if you want any inside tips let me know.

mellowgator
[/quote]

Thanks mellowgator,
We aren't going until the fall unfortunately, and because of time constraints we are only going to visit the Disney parks. I have gone to Disney MANY times with my children, but this will be the first for my bf and I. Any advise/tips are most welcome!
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#11 User is offline   mellowgator 

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Posted 07 March 2010 - 05:28 PM

View Postdeb4604, on Mar 3 2010, 12:44 AM, said:

We are planning a trip to Disney in the fall and have begun looking into direct flights to Orlando.
Any one have experience (good or bad) with flying JetBlue or Southwest?

Thanks!

if you haven't been to the animal theme park you should go. it's fun you ride a jeep through a safari and see all kinds of cool animals. i am a huge fan of roller coasters so i always enjoy universal studios they have some super fun coasters. my kids love the water parks but not sure how much fun that is in a w-c. i'm sure if you've been many times you know the drill for disney world. my best tip is to get on the monorail at one of the hotels then go to the back of the park. usually the masses just start at the entrance and work backwards. we used to get on the monorail at the hotel and we'd be riding space mountain before the line even forms.
hi fellow gimps! i'm a c 6/7 quad and have been injured since 1986. i was in a roll over hydroplane accident and it took hours for the paramedics to get me out of the car in the pouring rain. that definately wasn't my day. but alas life goes on!
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#12 User is offline   Django 

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Posted 09 March 2010 - 12:16 AM

:P I live in Florida and always fly Allegient. Direct flights for cheap...They have always been helpful. I always get the front seat with my family and they usually squeeze my chair in rather than bringing the aisle chair. They just began to fly into Orlando rather than Orlando Sanford.
“If there must be trouble let it be in my day, that my child may have peace.”…Thomas Paine
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#13 User is offline   fredspike 

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Posted 10 March 2010 - 05:18 PM

Another Tip, Skip the security lines. Most if not all airports will let you go right to the front of the line. At buffalo just go to the right of the security line, i believe it is labeled Handicap/employees. But be prepared to be searched because the chair cannot go through the detector. Buffalo isnt to bad but it depends on who you get how much they will want to pat down. they will also test the chair for bomb materials. My only advice for all that is just be prepared for it and realize that it is just a precaution like everyone else.
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#14 *deb4604*

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Posted 11 March 2010 - 12:16 AM

View Postfredspike, on Mar 10 2010, 12:18 PM, said:

Another Tip, Skip the security lines. Most if not all airports will let you go right to the front of the line. At buffalo just go to the right of the security line, i believe it is labeled Handicap/employees. But be prepared to be searched because the chair cannot go through the detector. Buffalo isnt to bad but it depends on who you get how much they will want to pat down. they will also test the chair for bomb materials. My only advice for all that is just be prepared for it and realize that it is just a precaution like everyone else.


Thanks Fred!
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#15 User is offline   goldnucs 

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Posted 11 March 2010 - 02:20 AM

View PostTetracyclone, on Mar 2 2010, 06:41 PM, said:

Southwest is not recommended.


Although (last I checked), they're the only airline that doesn't charge for your first piece of baggage. The others are $25, 50 or more.

Rick Goldstein
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www.GoesAnywhere.com
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#16 User is offline   irish 

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Posted 11 March 2010 - 02:28 AM

I've found Southwest to be the best trained and most accomodating.
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