LoraB, on Jul 25 2006, 06:39 PM, said:
Hi Billie.
First of all let me wish you the best if luck in your project.
It seems that most agencys are in it to make lots of money but have no empathy or respect for their clients..
On the question of staff, whether the carer is Male or Female, 24 or 54 doesn't matter it's their attitude and if their suited to the job.
I have to say I agree 100% with Gary's comments (yes all of them!!) If I were starting a care agency , and it has crossed my mind, I would go for the over 40s. Also I would steer clear of the ones just doing it to fill in between jobs, uni or whatever.
However you did ask what is top of the list when looking for a care agency.Well No1 is that it employs mature, caring people and is run by someone who is experienced and hands on.
Thanks for the replies- Miss piggy, Lorna & Gary.
I am starting with the carers that I have with my current agency.
(The Manager will be too busy counting money to even glance at websites like this) !!
They are caring, thoughtful and do the job because they really do care.
(The age range is from 20 through to late 40's).
Having experianced carers of all types.
From the original agency that employed dead heads that were in the business because no one else would employ them, where the only thoughs were to get clients to bed asap (sometimes id get put in bed at 5.30), so they could get off down the pub etc. I really do understand the importance of quality staff.
Then the current agency - that will over commit to too many clients and no planning, lie to you blaming the staff when no one is arranged to turn up or turning up like the No. 9 bus in 3's !!!
Having learnt from this - I arrange my own cover with my carers, bypassing the office - so we all know who is where and when.
My main thoughts are
What would influence you in choosing an agency - ie the little extras (not through cost) that would make a real difference to your well being.
I won't be so much hands on, but will be first hand at the experiance , as I aim to train each carer with such things as dignity, pressure sore, auto dis etc..
Keep any ideas coming.
Cheers
Billie
Edited by Billieboy, 25 July 2006 - 07:03 PM.