Quadriplegic & Paraplegic Spinal Cord Injuries: Quickie Shark - Quadriplegic & Paraplegic Spinal Cord Injuries

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#1 User is offline   Chilepepper 

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Posted 20 May 2007 - 04:26 PM

I was out biking yesterday and was about 8km from home when all of a sudden i had a left back wheel flat. So I pulled over got off the bike and was going to patch the tub. When I started to take the tube out of the tire I noticed that the person who installed the tube had put put a larger tube on the rim. For this person to be able to fit this tube on the rim he had to fold the extra length of tube into tire. I was shocked and madder that hell because now I cannot patch the tube because the hole was where they folded the tube. Now I had to wheel that distance home and hope that the tire does not come off the rim. Well luckily I made it home, but the rim is somewhat damaged.

Now my question is when I call the Motion Specialties(place where I ordered the bike) and complain about this, I would like to know if they are the ones that assembled the bike, or does it come to them already assembled?
LIFE IS NOT A JOURNEY TO THE GRAVE WITH THE INTENTION OF ARRIVING SAFELY IN A PRETTY AND WELL PRESERVED BODY,
BUT RATHER TO SKID IN BROADSIDE, THOROUGHLY USED UP, TOTALLY WORN OUT, AND LOUDLY PROCLAIMING----WOW----WHAT A RIDE!!!

Regards

Marty
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#2 User is offline   bdmpastx 

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Posted 20 May 2007 - 04:43 PM

View PostChilepepper, on May 20 2007, 03:26 PM, said:

I was out biking yesterday and was about 8km from home when all of a sudden i had a left back wheel flat. So I pulled over got off the bike and was going to patch the tub. When I started to take the tube out of the tire I noticed that the person who installed the tube had put put a larger tube on the rim. For this person to be able to fit this tube on the rim he had to fold the extra length of tube into tire. I was shocked and madder that hell because now I cannot patch the tube because the hole was where they folded the tube. Now I had to wheel that distance home and hope that the tire does not come off the rim. Well luckily I made it home, but the rim is somewhat damaged.

Now my question is when I call the Motion Specialties(place where I ordered the bike) and complain about this, I would like to know if they are the ones that assembled the bike, or does it come to them already assembled?


Either way,
It was their product that they sold to you. They need to take ownership and react accordingly. I think a new rim is in your future. Well it should be anyways.
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